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Returns & Exchanges
We want you to love your skin. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange on most items.
1
Initiate Request
Contact our support team or visit our online return portal with your order number and reason for return.
2
Prepare Package
Place the item in its original packaging including all accessories, manuals, and the original receipt.
3
Ship Item
Affix the provided prepaid shipping label and drop off the package at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing