Frequently Asked Questions
Find answers to common questions about our beauty technology and services
Are Megelin beauty devices safe for home use?
Yes, all Megelin devices are FDA-cleared or CE-certified and designed with built-in safety sensors to ensure professional-grade results safely within a home environment.
How soon can I expect to see results?
While individual results vary, most users notice improvements in skin texture and tone within 4 to 6 weeks of consistent use as directed.
Can I use your devices with my existing skincare products?
Most of our devices work best with water-based conductive gels or serums. We recommend avoiding oil-based products immediately before treatment unless specified.
Do the devices come with a warranty?
Every Megelin device includes a comprehensive 1-year limited warranty covering manufacturing defects and hardware malfunctions.
How often should I use my Megelin device?
Usage frequency depends on the specific device. Generally, we recommend 3-5 sessions per week for the first month, followed by weekly maintenance.
Are the products suitable for sensitive skin?
Our devices feature adjustable intensity levels to accommodate different skin sensitivities. We always recommend a patch test before your first full treatment.